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Terms & Conditions

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  2. Terms & Conditions

Introduction

By accessing or using our Vilaasa Lifestyle website, you agree to comply with and be bound by the following terms and conditions, which govern the sale and purchase of premium leather bags and other fashion accessories from our website.

Products and Availability

  • Luxury leather bags, handcrafted bags, and other fashion accessories are subject to change in price and availability without prior notice.

  • We strive to provide accurate product descriptions, high-quality images, and detailed specifications, but slight variations in leather texture, color, and grain may occur.

Ordering and Payment

  • To place an order for our designer leather bags, you must be at least 16 years old and have a valid online payment method.

  • We accept payments via credit cards, debit cards, net banking, UPI  and other secure payment gateways.

Shipping and Returns

  • Fast and reliable shipping: Orders are processed within 3 to 7 business days, depending on your delivery location.

  • Shipping charges are non-refundable, and we are not responsible for delays caused by third-party courier services.

  • Hassle-free returns: Unused items with tags and original packaging can be returned within 7 days of delivery.

  • Quick refunds: Refunds (excluding shipping fees) will be processed within 5 business days after return approval.

  • If incorrect delivery details are provided, additional shipping fees may apply.

Warranty

  • Our premium leather bags come with a one-year warranty covering manufacturing defects and craftsmanship issues.

  • The warranty does not cover normal wear and tear, misuse, or accidental damage.

Intellectual Property

  • All content, images, designs, product descriptions, and brand materials on the Vilaasa Lifestyle website are protected and cannot be copied, used, or reproduced without prior permission.

Liability

  • We do not take responsibility for indirect damages, such as loss of money, data, or business opportunities.

  • Our liability is limited to the purchase price of the product.

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              Terms & Conditions

              Introduction

              Welcome to our e-commerce platform for luxury leather bags. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions, which govern the sale and purchase of products from our website.

              Products and Availability
              • Our product offerings, including descriptions, prices, and availability, are subject to change without notice.
              • We make every effort to ensure that product descriptions and images are accurate, but we do not warrant that they are error-free.
              Ordering and Payment
              • To place an order, you must be at least 16 years old and have a valid payment method.
              • By submitting an order, you agree to pay the total amount indicated, including any applicable taxes and shipping fees.
              • Payment is due at the time of purchase, and we accept major credit/debit cards, PayPal, and other specified payment methods.
              Shipping and Delivery
              • We aim to process and ship orders within 1-7 business days, but delivery times may vary based on your location and shipping method.
              • Shipping costs are calculated at checkout and are non-refundable.
              • We are not responsible for delays or damages caused by third-party shipping carriers.
               Returns and Refunds
              • We offer a 7 day return policy for unused and undamaged items. To initiate a return, please contact our customer service team.
              • Refunds will be issued to the original payment method, excluding any shipping fees, and may take up to 4 business days to process.
              • In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name, address or contact number ) any extra cost towards re-delivery shall be claimed by the user placing the order.
              • The product will be returned with their tags and with all the box content in it.
              Warranty
              • We warrant our products to be free from defects in materials and workmanship for a period of 1 year from the date of purchase.
              • This warranty does not cover normal wear and tear, misuse, or accidental damage. Please contact us for warranty claims.
              Intellectual Property
              • All content on our website, including images, logos, and text, is the property of Vilaasa Lifestyle and is protected by copyright laws.
              • You may not use, reproduce, or distribute any content without our permission.
              Privacy Policy
              • We are committed to protecting your privacy and personal information. Our Privacy Policy outlines how we collect, use, and protect your data.
              • By using our website, you agree to the terms of our Privacy Policy.
              Limitation of Liability
              • In no event shall Vilaasa Lifestyle be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill.
              • Our total liability for any claim arising out of or relating to our products or services shall not exceed the purchase price paid for the product or service.
              Governing Law and Disputes

              These terms and conditions are governed by the laws of India, without regard to its conflict of law provisions.