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Q: Will I receive the same product that I see in the picture?

Yes, the premium leather bag you receive will closely resemble the one shown in the images. However, since leather is a natural material, slight variations in color, texture, and grain patterns may occur—making each bag unique and authentic.

Q: Where can I view my sales receipt?

You can find your sales receipt in the ‘Orders’ section of your account once your order has been successfully placed. A digital receipt will also be sent to your registered email.

Q: Will you restock items indicated as “out of stock"?

We strive to restock popular women’s leather bags as soon as possible. If an item is out of stock, we recommend subscribing to our newsletter or enabling ‘back in stock’ notifications on the product page.

Q: How can I return an item?

To initiate a return, visit the ‘Orders’ section in your account, select the order, and request a return by filling out the required details. Once your request is submitted and a pickup date is confirmed, we will process your refund as per our policy.

Q: Where can I ship my order?

We ship women’s bags across India. During checkout, enter your PIN code to check delivery availability and estimated shipping time. If you're outside our standard service areas, alternative shipping options or timelines will be provided.